Your Mission
You make complex industrial processes understandable, efficient, and scalable.
As a Business Process & UX Architect, you ensure that our digital products not only function technically, but are also intuitive to use, minimize errors, and create real value for users.
Your focus: clarifying processes, reducing complexity, and shortening time to value.
Your Responsibilities
* You translate complex business, diagnostic, and service processes into clear software and workflow concepts
* You identify automation potential and improve workflows for our users
* You design consistent system logic around services, SLAs, roles, and permissions
* You develop intuitive user journeys with a strong focus on usability and user adoption
* You work closely with Product Management, UX, and Development teams
* You support product development through clear documentation, communication, and user feedback
Your Profile
* Degree in Business Informatics, Industrial Engineering, Human‑Computer Interaction (HCI), or a comparable technical field
* Experience in business process design, UX or system architecture, or product concept development
* Experience working with product management and agile development teams (Scrum)
* Very good understanding of B2B software, industrial applications, or IoT platforms
* Ability to communicate complex technical topics clearly, structured, and user‑oriented
* Very good English skills, both written and spoken
Nice to Have
* Experience with industrial software, IoT platforms, or technical B2B products
* Knowledge of machine diagnostics, condition monitoring, or service processes
* Experience with process and UX tools (e.g., BPMN, Figma, Confluence, Jira)
* Interest in AI‑supported process or workflow automation
What We Offer
* A strategically important role at the intersection of product, technology, and user experience
* Significant creative freedom in shaping processes, UX concepts, and system logic
* An international environment with short decision‑making paths
Our Promise
* Flexible working hours and the option to work from home
* Attractive compensation, including tax‑free benefits (e.g., Sodexo meal vouchers and fuel vouchers)
* Height‑adjustable desks in small offices (2–3 people)
* Strong commitment to sustainability (solar power, waste separation, orchard meadow, etc.)
* Bicycle leasing via BusinessBike
* Table soccer and table tennis for breaks