About the Role:
* We are looking for a skilled IT professional to join our team as an IT Infrastructure Specialist.
Responsibilities:
* Provide first and second level support to users, ensuring prompt resolution of technical issues.
* Manage access and authorizations using MS Active Directory and Microsoft 365 platforms.
* Maintain patch management through WSUS.
* Oversee client and server management, including Windows 10,11, Windows Server 2016,2019 Hyper-V, and Ubuntu Server.
* Configure and maintain monitoring systems to ensure seamless operation.
* Optimize and document processes within the IT infrastructure, while planning, implementing, and configuring new IT solutions.
Requirements:
* You hold a successfully completed vocational training in IT system integration or a similar qualification in the IT field.
* You have experience in first and second level support.
* You possess knowledge of network security and data protection principles.
* You are familiar with Microsoft server products, including Active Directory, Teams, and Exchange Online.
* Prior experience with Linux server operating systems is beneficial.
* You can work effectively in a team environment, think user-oriented, apply careful and independent working methods, and demonstrate problem-solving skills.
* Your communication skills should be excellent, both written and spoken, with proficiency in German at least at B2/C1 level for smooth departmental interaction.
* Good knowledge of English is required.