About GraphisoftGraphisoft empowers teams to design great buildings through our globally renowned software solutions, learning programs, and professional services for the Architecture, Engineering and Construction (AEC) industry. Our award-winning products and solutions support OPEN BIM for workflow transparency, longevity, and data accessibility for built assets. We are part of the Nemetschek Group and are seeking to hire a Chief Operations Officer (COO) who will be responsible for overseeing the overall business operations strategy as this is crucial for Graphisoft and Nemetschek's growth and successAbout The RoleThe COO will focus is on the internal operations of the business in support of Graphisoft; s long-term and external strategic topics that will drive customer-centered market leadership and accelerate growth. These functions include High Performance Culture. Ownership of Customer Delight, Custodianship of CRM and interaction with ERP, and ensuring global score carding. The focus is on Process, Projects, Business and Sales Operations, as well as Data operations and the implementation of our AI strategyKey ResponsibilitiesAct as a strategic leader on the Executive Team to ensure establishing and maintaining Graphisoft's standards to business operationsFocus on continuous improvement related to quality, efficiency, and productivity, reducing costs, increasing profits, or improving control measuresWork collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency of internal operations and service to all customersProvide timely, accurate and complete reports on the operating condition of the company, including rollout and maintenance of the Balanced ScorecardLead and develops an operational team across multiple locations and over various functions – a true matrix organizationCollaborate with the relevant management teams to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the growth objectives of our organizationFoster a success-oriented, accountable environment within the companyThe ideal COO is a combination of an execution specialist as well as a change leader, able to oversees the implementation of company strategies that are created by senior management and has the responsibility of "delivering results on a day-to-day, quarter-to-quarter basis" while also spearheading new initiativesRequired Skills IncludeStrong analytical, people/managerial, communication, and change leadership skills.Balanced scorecard approachAdept at P&L management and creation of business plans.Corporate management experienceFinancial planning and strategyStrategic planning and visionPromotion of process improvementForecastingMarketing and business developmentBudget developmentPeople development skillsExtreme customer focus and orientation – buy in to Customer DelightSuperb process understanding and ideally familiarity with ARIS and APQCRelevant experience requiredMinimum of 15 years of senior level management experienceIn-depth understanding of the industry including risk management, compliance, and regulatory requirementsIn-depth understanding of accounting principles including budgeting, balance sheets, income statements, cash flow, and capital planning managementDemonstrated strategic leadership abilityBachelor's degree in business, accounting, finance, or a related field requiredMBA strongly preferredGraphisoft