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(Senior) IT Consultant (m/f/d) Microsoft Cloud D365
Permanent
About Heraeus
Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead. Whether production, research, sales or administration - we love being the invisible force behind innovation. We deliver world-class quality in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials. As one of the top 10 family-owned companies in Germany, we employ around 15,200 employees in 40 countries.
The following challenges await you:
* As part of the Heraeus IT team, you collaborate with IT- and business stakeholders to understand and implement requirements for applications focused on Customer Channels such as Microsoft Cloud Dynamics 365 (capabilities in the divisions of pre-sales, sales, after-sales, marketing and customer service) and Online Channels (such as Customer Portals) to improve Digital Customer Experience.
* Collaborate with members from various IT teams to oversee the development, implementation, and regression testing of applications following the integrated approach cross D365 modules and cross business divisions.
* Stay up to date with industry trends, best practices and technologies and proactively work with business stakeholders to identify use cases for the respective Heraeus companies.
* Conduct gap analysis and process mapping to identify functional specifications for enhancements and customizations (focus on D365).
* Assuming responsibilities in the role of a D365 administrator, with a focus on D365 modules from the integrated setup.
* Drive adoption and monitoring of tool & process performance metrics, identifying opportunities for optimization and improvement as enhancement realization.
Your profile:
* Master’s degree in computer science, information systems or a related field
* 5+ years of experience working with D365 (Sales, Marketing, Customer Service), ideally in a consulting or solution-oriented role
* Deep know-how of administration and configuration of D365 environments and environment & lifecycle management
* Strong knowledge with popular D365 technologies like Power Platform, Power Automate, Power Apps, Power Pages
* Know-how of divisions related to Data & Compliance within D365 realizations
* Experience in gathering requirements, conducting gap analyses, process mapping and creating functional specifications in an integrated approach like integration within D365 application
* Knowledge of data management best practices and data integration concepts is a plus
* Strong analytical and problem-solving skills, with the ability to translate business language into IT requirements and vice versa
* Excellent communication in English and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
* Self-motivated and proactive, with the ability to work independently and manage multiple priorities
What we offer:
* Attractive compensation - strong basic salary in line with the collective agreement for the chemical industry, annual one-time payments (vacation bonus, Christmas bonus, future bonus), time off for retirement and extension of the statutory nursing care insurance to include supplementary nursing care insurance
* Additional financial benefits - promotion of private pension plans, life phase account for paid time off (e.g. sabbatical, earlier retirement), subsidy for local public transport, discounts in many (online) stores
* Regulated working hours - 37.5 hours per week, time off for overtime, retirement leave, 30 days annual leave, special leave for special occasions
* Health & well-being - company medical service with comprehensive preventive medical check-ups, sports offers, social counseling and in-house employee canteen with freshly prepared meals every day
Curious? Apply now!
We look forward to receiving your documents by reference code 59317 via our online application portal.
Any further questions?
Our Recruiting Team, Corporate Functions, is happy to assist you by email: recruiting.cf@heraeus.com. Or visit us at jobs.heraeus.com .