About the Job
💡 Allegis Group is the fourth largest staffing company in the world, headquartered in Baltimore, USA. It comprises specialist operating companies that support a wide array of industries. With more than 12,000 employees across 400+ offices globally, we’ve been delivering exceptional service since 1983. Today, we’re proud to be the largest privately owned staffing company worldwide, consistently outperforming competitors and delivering on our promises.
🌍 Our EMEA region focuses on our brands—Actalent, Aston Carter, and TEKsystems—enabling a diverse offering of staffing and services solutions. It's also our fastest-growing region, with a network of 14 offices.
👤Business Support Associate (BSA) – Germany
At Allegis Group, the Field Support Group (FSG) plays a pivotal role in managing internal and external staff, delivering contractor care, and ensuring a seamless experience post-placement. This includes onboarding, offboarding, compliance, contract management, and payroll support for AÜG workers.
We’re looking for a proactive, strategic BSA to join our team in Germany—someone confident, capable of driving change, and ready to take ownership of day-to-day business operations.
Key Responsibilities
🔹 Employee & Contractor Lifecycle Management
* Manage onboarding/offboarding processes in line with legislation
* Coordinate offer letters, contracts, background checks, and orientation
* Maintain records, ensure payroll accuracy, and administer benefits
* Drive compliance in all documentation and changes
🔹 Customer Support & Business Guardianship
* Act as the go-to contact for queries, building strong relationships
* Proactively manage operations and implement process controls
* Contribute to strategic planning and regional knowledge sharing
* Analyze and improve workflows, advise on compliance, perform audits
🔹 Leadership
* Independently identify and lead process improvements
* Support and manage FSG projects with an eye on scalability
* Demonstrate leadership potential aligned with regional growth goals
Candidate Profile
✔ Strong personality and initiative
✔ Interest in full business operations
✔ Skilled in cross-team and international collaboration
✔ Organized, self-directed, and deadline-oriented
✔ Proactive mindset with problem-solving strengths
✔ Flexible, adaptable, and responsive to change
✔ Big-picture thinker with long-term vision
✔ Comfortable working solo when needed
✔ Fluent in German and English
Required Skills & Experience
📌 Experience in relationship and task coordination
📌 Background in customer support or HR administration preferred
📌 Familiarity with German labor law, Freelancers, and AÜG
📌 Proficiency in Microsoft tools, PeopleSoft (Oasis/HR) a plus
📌 High attention to detail, even under pressure
📌 Discretion and professionalism with sensitive information
📌 Solid understanding of onboarding, benefits, and customer service