Role: Customer Support Analyst Fintech Account
Location: Sofia, Bulgaria (Relocation Support Provided)
Type: Full-time (40h/week)
Start Date: September 2025
Passionate about finance, technology, and people?
Here's your chance to join a top Fintech project with the global leader in customer experience.
We're looking for Danish + English speakers who want to kickstart an international career in Sofia a city where career growth meets affordable lifestyle. No prior fintech experience? No worries. Well train you, support you, and set you up for success.
What's in it for you?
* Relocation package (travel, hotel, rent assistance)
* Fully paid training learn everything you need
* Competitive salary + performance bonuses
* Private health insurance & 50+ lifestyle benefits
* Career development in a stable, global company
* International team with fun & supportive culture
* Employee referral rewards
What you'll be doing
* Help customers with money transfer & fintech inquiries
* Provide clear and accurate answers via phone, chat, and email
* Solve issues or direct cases to the right department
* Identify customer needs and deliver satisfaction-driven solutions
What we're looking for
* Fluency in Danish & English (C1/B2 level)
* Great communication skills & customer-focused mindset
* Eagerness to learn about the fintech world
* No prior experience required just motivation!
Why apply? Because this is not just a job its the start of your fintech career journey in Bulgaria. Your next adventure begins here.
Apply now and lets grow together!