Do you wish to join a team where your work really matters and every effort can help you grow?
Publicado el 20/3/2026
Labor
At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group’s growth. Here, hands-on experience matters, even the CEO pushes trolleys.
About Newrest
Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering “Unlimited” spirit, the Group operates in 53 countries with 60,000 employees.
Our services cover a wide range of areas: airline catering, buy-on-board, onboard duty free, concession catering, remotes sites and Facility Management services, rail catering, airport and motorway concessions.
More than just a company, Newrest represent a true family, with 97% of its capital owned by over 700 employees.
Our GermanyOperations
1. Number of employees: 180
2. Main activities: Airline Catering
3. Key clients: United Airlines, LATAM, Egyptair...
Your role:
4. We are looking for a Deputy Unit Manager
5. You will report to the Unit Manager and General Manager
Key responsibilities:
6. Operations & Leadership
Support the Unit Manager in overseeing daily operations across all departments, with focus on logistics, transport, and customs.
Ensure smooth service execution in line with contractual commitments.
Drive continuous improvement and operational efficiency.
Develop team capabilities and ensure compliance with labor regulations and company policies.
Support business growth by strengthening client relationships.
Performance & Financial Control
Monitor KPIs (costs, productivity, quality, OTP, customer satisfaction).
Implement corrective actions and support achievement of financial targets.
Control payroll, material costs, and overall economic performance.
Compliance, Safety & Quality
Ensure full compliance with HACCP, hygiene, safety, and company standards.
Follow and enforce all customs regulations and internal procedures.
Manage audits and ensure readiness (quality, hygiene, safety).
Oversee maintenance of equipment and fleet using company systems.
Systems & Processes
Ensure effective use of company tools (e.g. Winrest) and support digital processes.
Customer Relations
7. Maintain strong customer relationships and high satisfaction levels.
8. Handle complaints and implement corrective actions in coordination with relevant teams.
9. Deputy Unit Manager – Aufgaben
Operations & Führung
Unterstützung des Unit Managers bei der Steuerung des Tagesgeschäfts in allen Abteilungen, mit Fokus auf Logistik, Transport und Zoll.
Sicherstellung eines reibungslosen Ablaufs gemäß vertraglichen Verpflichtungen.
Förderung von kontinuierlicher Verbesserung und operativer Effizienz.
Entwicklung der Mitarbeiter sowie Sicherstellung der Einhaltung arbeitsrechtlicher und interner Vorgaben.
Unterstützung beim Ausbau von Kundenbeziehungen und Geschäftsentwicklung.
Performance & Controlling
Überwachung von KPIs (Kosten, Produktivität, Qualität, OTP, Kundenzufriedenheit).
Umsetzung von Korrekturmaßnahmen und Unterstützung bei der Erreichung finanzieller Ziele.
Kontrolle von Personalkosten, Materialkosten und wirtschaftlichen Kennzahlen.
Compliance, Sicherheit & Qualität
Sicherstellung der Einhaltung von HACCP-, Hygiene-, Sicherheits- und Unternehmensstandards.
Einhaltung und Durchsetzung aller Zollvorschriften und internen Prozesse.
Durchführung und Begleitung von Audits (Qualität, Hygiene, Sicherheit).
Überwachung der Wartung von Equipment und Fahrzeugflotte mithilfe von Systemen.
Systeme & Prozesse
Sicherstellung der Nutzung von Unternehmenssystemen (z. B. Winrest) und Unterstützung der Digitalisierung.
Kundenmanagement
Sicherstellung einer hohen Kundenzufriedenheit.
Bearbeitung von Reklamationen sowie Umsetzung von Korrekturmaßnahmen in Abstimmung mit relevanten Abteilungen.
Perfil
10. Bachelor’s or Master’s in Hospitality, Catering, Management, or Logistics.
11. Fluent in English, German, and French (written and spoken).
12. Leadership, team management, project management, time management, HACCP knowledge, adaptable, stress-resistant.
13. Minimum 3 years in catering operations and management roles. Junior candidates from catering operations willing to take on new challenges are welcome.
What you should know before applying:
14. Out of solidarity with our field teams, remote work is not available
15. Versatility is key, even in support functions
16. A strong corporate DNA based on commitment, responsibility, and team spirit
17. A dynamic, international environment that is constantly evolving
18. Double-digit growth since 2020
19. €3.4 billion in revenue (2024/2025)
20. Development of Industry 4.0: Digital Factory:
21. In-house ERP system: Winrest
22. A Graduate Program that develops young talent
23. Management of the entire value chain: from raw material procurement to delivery on the tarmac
24. Over 2 million meals served per day
25. Group news available here:
So, if you want to join a team that values your motivation as much as your potential… send us your application and come build your success with us!