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Customer service manager

Bad Schwartau
Approach People Recruitment
Customer Service Manager
Inserat online seit: 13 Januar
Beschreibung

🌍 Trilingual Operations Manager (m/f/d) – Insurance Sector | Schleswig-Holstein

Are you a dynamic professional with a passion for optimizing operations in a fast-paced environment? A well-established insurance provider in Schleswig-Holstein is seeking an experienced Operations Manager (m/f/d) fluent in German, English, and French to oversee and enhance its international workflows.


🔍 What You’ll Do:

* Lead and coordinate operational teams across multiple regions.
* Ensure seamless day-to-day operations with a focus on efficiency, compliance, and customer satisfaction.
* Serve as a vital communication bridge between German, English, and French-speaking stakeholders.
* Monitor KPIs, implement process improvements, and manage cross-border projects.
* Collaborate closely with internal departments including Claims, Underwriting, and Customer Service.


âś… What You Bring:

* Proven experience in operations management, ideally in the insurance or financial services sector.
* Native-level or fluent German, English, and French.
* Strong leadership and organizational skills.
* Familiarity with regulatory frameworks in the DACH and/or EU region is a plus.
* Tech-savvy mindset with proficiency in modern CRM and workflow tools.


💼 What’s Offered:

* Competitive salary and benefits package.
* A stable, supportive work environment with international exposure.
* Opportunities for growth within a respected and agile organization.
* Autonomy to shape operational strategy in a growing cross-border business.

Ready to take the next step in your career?

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