Description
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Job title: Customer Marketing Manager - Team Lead
Location: Hamburg
Contract: Permanent
About us
Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere – has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.
About the Role
The Customer Marketing team partners closely with our key account, sales, and brand teams to align customer, shopper, and guest needs with brand strategy. In this role, you’ll be at the center of the business, working with both internal and external partners to provide the insights, growth drivers, and tools needed for outstanding execution of Diageo’s commercial plan.
Your efforts will help shift consumer and shopper behavior to drive financial growth and market share. This is a great opportunity to demonstrate strategic leadership in a fast-paced, high-impact environment.
Top Accountabilities
1. Lead and develop a team of Customer Marketing Managers
2. Build the activation plans around the shopper marketing activities by channel, by programme, and activity, feeding into the one commercial plan
3. Oversee brilliant activation of the commercial calendar partnering customers, supply, and agencies to build a world class activation machine for the managed part of the business: RTD and Non-Alc
4. Lead the perfect delivery of all assets and tools to deliver great activation for key brands and customers.
5. Understand customer needs by channel to pin-point the activation priorities that deliver the greatest impact on shopper behaviour
About You
6. 7+ years’ experience in a commercial role in the FMCG business
7. A history of working across media, digital, experiential, PR, culture, social and with external agencies
8. Experience of working with and leading a team, whether directly or indirectly
9. Passion for creating experiences for customers and consumers
10. Problem solver and teammate who can deal with ambiguity and adapt quickly
11. Analytical skills, decision making based on data and insights
12. Fluent in German and English
Our offer
13. An inclusive company culture that puts employees and their development first
14. A competitive salary with bonus and many benefits
15. 30 days of vacation
16. An excellent parental leave policy
17. …and of course, THE best colleagues!
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for Diageo to thrive and to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions.
Don’t let anything stop you from applying!
Worker Type :
Regular
Primary Location:
Hamburg
Additional Locations :
Job Posting Start Date :
2025-08-08