Overview
Head of GBS (m|f|d) Best Cost Country Hub Europe — Job ID 76657 | Location Heidenheim
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About The Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of €5.2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
Responsibilities
* Lead the setup and management of the Global Business Service Center in an eastern European country.
* Define RACI and SLA in alignment with the respective Process Owners, monitor and report continuous improvement, using KPIs.
* Hire, onboard and manage a team of professionals; develop local talents and foster a high-performance culture to drive end-to-end processes, continuous improvement, automation and innovation within the Global Business Service Center. Oversee typical GBS functions, such as accounting, controlling, procurement, HR, marketing, sales, etc.
* Ensure proper risk and compliance management for all Service Center hub processes and activities. Comply with company policies and regulatory requirements.
* Define and implement strategies and tools to optimize service delivery and efficiency in alignment with the GBS leadership team and the Global Process Owners.
* Report regularly to the SVP Global Business Services and senior management on the performance and progress of the Global Business Service Center Hub.
* Represent the center in GBS leadership forums and initiatives.
Your profile / Qualifications
* 10 years+ proven experience in setting up and managing a Shared Service Center.
* Proven track record of improving efficiency within transactional support functions.
* Experience with digitization and automation of financial processes is a must.
* Fluency in English; other major European languages (Spanish, French) are a plus.
* Experience in hiring and managing teams, with a strong emphasis on team morale and engagement.
* Experience working with large corporates is a plus.
* Entrepreneurial mindset with a focus on innovation and continuous improvement.
* Ability to work collaboratively with cross-functional teams.
* Excellent communication and interpersonal skills.
Offer and How to Apply
We offer you an international working environment with an open and inclusive company culture. You can expect flexible working models, sustainable development opportunities and various offers for the compatibility of family and career as well as health and well-being.
Apply now via our web portal. Find more details about the application process.
The J.M. Voith SE & Co. KG | VZS is looking forward to your application!
Contact
J.M. Voith SE & Co. KG | VZS
Global Business Services HR EMEA
Talent Acquisition Team
* Annika Frey
* Tel. +49 7321 37 2392
voith.com/career
Job ID 76657
Seniority level
* Executive
Employment type
* Full-time
Job function
* Other
Industries
* Technology, Information and Internet
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