Universal Investment is on its way to becoming Europe's leading fund services platform and Super ManCo. We are currently looking for a colleague to join our Operations, Comupute & Storage Team that is a part of our IT Infrastructure Department .Acting as interface between business and IT to develop, deliver and maintain IT Infrastructure systems and services based on elaborated Change Requests and Projects
~ Coordinate, manage, and support IT solution and/or application development as required by designing and configuring to agreed specifications, estimation, testing, and documentation of change requests.
~ Perform IT operations and maintenance activities according to approved procedures, including ticket handling and application/IT solution monitoring
~ Perform IT service trainings and 2nd-Level Helpdesk activities together with the IT Service team
~ Strengthen our collaboration- bringing the IT Infrastructure team from different locations (Frankfurt, Luxembourg, Cracow) together
Educational background within IT / technical studies or relevant certifications / trainings completed
In-depth hands-on IT knowledge in Windows Administration, Active Directory, GPO and software packaging
Experience in 2nd / 3rd level support of IT environments
Cybersecurity knowledge and process knowledge on Vulnerability management and Patch Management
Willingness to integrate into existing support team to ensure high availability of UI Infrastructure estate
Good understanding of IT Infrastructure architecture and up-to-date environments
Willingness to travel to IT Infrastructure locations in Frankfurt, Luxembourg and Cracow (1-2 per months)
Very good English and German language skills
An exciting working environment and challenging tasks
Friendly, international and goal-oriented working environment
Food vouchers and other attractive discounts
Free job ticket
Home office possibility and time flexibility