Location: Frankfurt
Experience: 1+ Years
No of Positions: 5
Job Type: Part-time
Start Date: ASAP
Position Overview
We are seeking motivated and customer-focused L1 IT Support to join our team in Frankfurt. This is a flexible role, perfect for students, entry-level professionals, or those looking to gain experience in IT support while working in a dynamic international environment.
The ideal candidate will act as the first point of contact for technical issues, providing efficient resolutions while ensuring high customer satisfaction.
Responsibilities
* Provide first-level IT support for PCs, operating systems, printers, telephones, and network connectivity (LAN/WLAN).
* Act as the first point of contact for employees, troubleshooting hardware, software, and IT-related issues.
* Assist with installing and configuring operating systems and applications.
* Support Active Directory and Microsoft Intune/Azure for user and device management.
* Troubleshoot issues related to Windows, Outlook/mailboxes, and network access.
* Document IT issues and solutions, and provide basic training to end-users when needed.
* Escalate complex issues to higher-level support teams when necessary.
Qualifications
* Strong understanding of Windows operating systems and basic networking concepts (LAN, WLAN, TCP/IP).
* Familiarity with Active Directory, group policy management, and Intune/Azure (preferred).
* Good troubleshooting skills for PCs, printers, and other peripherals.
* Excellent communication skills in English (mandatory); German is a plus.
* Ability to work independently, manage time effectively, and handle multiple tasks.
* Strong customer service mindset and eagerness to learn.
Note: For this position, English language skills must be Native or Bilingual. German language skills are an added advantage.
What We Offer
* Flexible working options in Frankfurt.
* Competitive compensation based on role type and experience.
* Hands-on exposure to enterprise-level IT systems and support processes.
* Opportunity to work in an international environment with growth potential.
* Supportive and collaborative team culture.
How to Apply
If this opportunity excites you, send your application to with the subject "Application for L1 IT Support | Germany | Part Time ".
Join Us
At BaryTech, we're solving real-world challenges at the intersection of IT and innovation. Join a team of passionate professionals who believe in learning, growth, and impact-driven technology.