Role Summary
The Sales Engineer will be responsible for providing deep subject matter expertise on advisory services remotely and in person, scoping and growing the managed services & integrations business, closing incident response engagements, and presenting the advisory services portfolio. This role involves collaboration with Sophos Sales, Sales Engineers, Channel Partners, insurance carriers, brokers, and law firms, with a focus on new logo customers.
What You Will Do:
* Serve as a subject matter expert on Sophos services, supporting the sales organization and driving new customer acquisitions.
* Provide pre-sales support and scope advisory services engagements through remote and onsite interactions with account teams, partners, and customers, with up to 30% travel.
* Demonstrate service value through trials, proof of concepts, demonstrations, and enablement activities for partners, resellers, MSPs, and customers, in person and remote, with up to 30% travel.
* Collaborate with Channel and Marketing teams to position advisory services, participate in public relations/marketing events, and lead generation campaigns.
* Present current cyber threat landscapes and trends to position services for various security assessments and exercises.
* Offer light weekend and holiday availability for on-call rotations supporting Digital Forensics and Incident Response services.
* Consult, architect, deploy, configure, and troubleshoot solutions within customer environments, ensuring technical requirements are met.
* Conduct research on competitive differentiators and maintain a comprehensive knowledge base of the Sophos services portfolio.
What You Will Bring:
* Required: Several years of experience in presales support, solutions architecture, consulting, and supporting cybersecurity solutions (e.g., EDR/XDR/DFIR tools, Managed Detection and Response Services).
* Desired: Experience in Incident Response (IR) and IR Management.
* Desired: Knowledge or expertise in domains such as Digital Forensics, Incident Response, Business Email Compromise, and Compromise Assessment.
* Desired: Experience in SecOps, SOC, or as an Analyst.
* Desired: Experience working with cyber insurance carriers, brokers, and legal counsels.
* Preferred: Experience in Identity Access Management, Multi-Factor Authentication, and deployment of Firewalls, Network Appliances, API Configurations, and SIEM ingestion.
* Preferred: Experience in Penetration Testing, Red Teaming, Physical Security, Social Engineering, Insider Threat, Cyber Threat Intelligence, and Threat Hunting.
* Strong in-person and virtual communication, presentation, and interpersonal skills.
* Ability to apply empathy, build trust, and establish rapport with various stakeholders, including customers, partners, insurance carriers, and legal counsels.
* Self-motivated and able to thrive in a team environment.
* Willingness to travel
* Fluent in German
* English as a second language essential