Job Description If you are passionate about customer service and understand how it can transform businesses, you should join our Demand and Supply Planning team at METRO AG in Düsseldorf. Your goal is to safeguard high availability for our customers, while maintaining the most efficient amount of inventory on hand - balancing availability, stock, and logistic costs. Where your expertise is needed: Supply Chain: You will be continuously challenging existing supply chain constraints (lead-time, order frequency, minimum order quantity; etc.) to minimize their impact on the accomplishment of inventory availability for our customers. Collaboration: To preserve healthy and uninterrupted supply chain operations, you will actively collaborate with Demand planning, Logistic & Transport Operations, Regional Distribution Centers and Offer. Suppliers & Stakeholders: Our suppliers are key to uninterrupted availability and operations – on daily basis you will monitor the status of your purchase orders - to ensure their confirmation, a balanced inbound planning and alignment on delivery schedule via active communication with suppliers. You are there to swiftly find solutions and/or engage your cross-functional stakeholders to mitigate the impact of potential disruptions. KPI’s: You will be monitoring and enhancing Key Performance Indicators to assess achieved results and identify ways to push the bar even further. Sky is the limit! Process optimization: You will be part of continuous improvement within the area of Demand and Supply planning, including process optimization and automation of Planning and Stock management.