At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a highly proactive and detail-oriented Network Operations Engineer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: • Technical networking ability to troubleshoot WAN, LAN, Network Security, Cloud Internet Security Platform and Tools • Service restoration, sustainability, and proactive service improvement. • Participating and at times leading Major Incident conference calls and can identify required resources. Provide full Root Cause Analysis for any production outages. • Patch management • Managed Service Provider technical resource and capabilities evaluation • Availability tracking and technical elimination of repeat incidents • Minimum of 8 years’ experience in IT Operations Technical Engineering positions • Expert Knowledge of Carrier Services – SDWAN VeloCloud & WAN Circuits, MPLS, Point to Point • Expert Knowledge of networking infrastructure suppliers and service offerings including; Cisco, Aruba & Infoblox • Experience working with Enterprise Wireless Network Services (wireless first concept) • Experience working with Cloud Internet Security Planform, such as Zscaler • Demonstrable understanding of network load balancers and firewalls • Experience with monitoring applications such as SolarWinds & Riverbed • Experience of working as part of a Global 24*7 support model • Professional Technical Certification preferred • History of working in both an insource IT model and a blend of Managed Service Delivery would be beneficial Competencies: • Dealing with Ambiguity – MUST have B2 or above level of German language skills • Strong Communication Skills • Technical competencies around Data Routing & Switching • Tooling in an enterprise network