The Deal Desk team manages large deals, from structuring and approvals through to contract negotiation and order booking. The team acts as a critical point of contact for the sales force, coordinating input from multiple stakeholders to proactively and creatively structure deals that maximize profit margins, revenue yield and limit economic risk to the company while minimizing time-to-close. In this Global role, responsibilities include but are not limited to the following: Strategically lead the Deal Desk team for all regions. Discount and Nonstandard Deal Approvals by exercising significant judgment and business sense when reviewing nonstandard transactions, ensure key stakeholders are engaged throughout the approval process Understand the business practices, economic factors and competitive challenges in region along with factors specific to the current customer in negotiations Maintain up-to-date knowledge of the company’s products, processes and promotions in order to provide a best-in-class level of support to Sales. Manage, participate in, or directly work on any additional projects, assignments, or initiatives assigned by management Manage the deal desk team and provide direction, guidance, and oversight on a daily basis Undergraduate degree and 10 years relevant experience in or around a sales environment Advanced MS Office knowledge, especially Excel skills Excellent written and verbal communication skills Analytical; with any financial, IT or reporting experience Deal Desk, pricing, and deal negotiation experience in a software company Experience in a global company supporting more than 1 region Preferences Experience with working in a company that leverage a one and/or two tiered channel model for transacting with end customers Experience with SFDC, Siebel and Oracle; along with workflow management applications Knowledge of currencies and global pricing strategies Demonstrated ability to effectively work cross functionally with all levels of a company, particularly executive sales management and able to resolve conflicts Knowledge and experience with revenue accounting rules