Trio Personalmanagement – Your regional personnel service provider
We are an experienced team bringing years of expertise in employee leasing, personnel placement, sales, customer service, recruiting, and employee care. Our work is driven by a strong service mentality.
Position: Order Management Specialist (m/w/d)
Location: Bretten (Baden)
Employment Type: Full-time
Working Hours: 35 - 40 hours per week
Your Responsibilities:
* Manage and oversee the entire order process from receipt to delivery ensuring timely and accurate execution
* Prepare, review, and follow up on quotations in close cooperation with relevant departments
* Accurately enter, verify, and process orders within the ERP system
* Serve as a knowledgeable contact person for customer inquiries regarding orders, products, and delivery schedules
* Handle customer complaints efficiently in collaboration with the appropriate departments
* Generate detailed reports and documentation for internal and external use
* Participate actively in the continuous improvement of workflows and order processing procedures
Your Profile:
* Completed commercial apprenticeship (e.g., industrial clerk, wholesale and foreign trade clerk, office clerk, or equivalent)
* Experience in order processing, quotation preparation, or customer support is advantageous
* Proficient in MS Office, especially Excel; experience with ERP systems is a plus
* Strong customer orientation, communication skills, and a structured approach to work
* High degree of teamwork, reliability, and initiative
Our Offer:
* Attractive compensation package including special payments
* Long-term secure employment with the option of permanent hire
* Varied and interesting tasks in a regional setting
* Assignments close to your location
* Collective agreement bonuses (100% holiday pay, 50% Sunday pay, 25% night shift allowance, 25% overtime pay)
* Personalized, qualified, and multilingual support (e.g., Polish, Macedonian, Serbo-Croatian, Turkish, Italian, etc.)
* Opportunities for further training and development
* Attractive social benefits
* Fair and respectful treatment
Join Us!
If this opportunity interests you, we look forward to receiving your application or welcoming you to our office in Bretten. Please send your complete application documents including possible starting date and salary expectations preferably via email.
We offer full-time and part-time positions in various fields such as metal, mechanical engineering, services, health, social work, education, electrical engineering, production, manufacturing, transport, logistics, warehousing, business, and administration.
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Contact:
Trio Personalmanagement
Engelsberg 12, 75015 Bretten
Phone:
Email:
Type of Personnel Requirement: New position
Collective Agreement: IGZ