Job Overview
* We are looking for a dedicated individual to lead the support and optimization of our application solutions across multiple companies.
Key Responsibilities
1. Manage and disseminate IT systems effectively within the IT department.
2. Maintain application solutions through collaboration with internal and external resources.
3. Monitor and incorporate regulatory and organizational changes affecting functional or technical aspects.
4. Track issues, manage progress with stakeholders, establish reporting, and implement defined solutions.
5. Communicate progress to clients and ensure optimal performance from subcontractors.
6. Implement, monitor, and communicate processes for evolutionary and corrective maintenance following standard frameworks like ITIL.
Requirements
* Bachelor's degree in Information Technology or related field.
* At least 5 years of experience in a similar position.
* Technical expertise in application support, SQL, Java, or other programming languages.
* Knowledge of scripting, coding skills an asset.
* Proficiency in English and French, additional languages an asset.