Pour notre département Administration du Personnel au sein de LuxairServices, nous recherchons un(e): Training Coordinator (m/f/x) Missions : Main Duties: Ensure Catering training complies with regulatory and legal standards, while consistently supporting service quality and food safety.
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Act as process owner for the Catering training and competency management framework, ensuring staff competence and operational consistency.
Identify training needs based on regulatory requirements, audits, incidents, operational performance and business priorities.
Develop, implement and monitor the Catering Training Plan, ensuring effectiveness, reliability and customer satisfaction.
Design, maintain and control clear, accurate and approved training materials, ensuring document control and traceability.
Coordinate and deliver training sessions to ensure teams are fully prepared, qualified and operationally effective, and maintain complete training records.
Monitor on-the-job application of training through on-site checks and address competence gaps via targeted refresher actions.
Support internal, customer and regulatory audits, investigations and corrective/preventive actions related to training and performance.
Drive continuous improvement by adapting training programs to evolving regulatory, operational and customer needs.
Profil requis: Minimum required criteria Bachelor’s degree (Bac+3) or equivalent professional experience.
Proven experience in training coordination, competence management, or operational training.
Understanding of regulatory, safety, and quality requirements.
Fluent in English and French (spoken and written).
Proficient in MS Office.
Strong communication and facilitation skills, able to engage stakeholders effectively.
Ability to work independently, manage priorities in a fast-paced environment, and collaborate effectively as a team player.
Customer-focused with strong sense of ownership Desired or to be acquired criteria Experience in regulated environments (EASA, ISO, HACCP, SMS).
Awareness of operational performance metrics and ability to link training outcomes to business results.
Willingness to develop professionally in regulatory, quality, and operational excellence domains. xniyctf
The ideal candidate Knowledge of French, German, Luxemburgish or any other language is considered as asset.