About the roleThe person is assigned to specific clients. During the lifecycle of the contract, the individual is overall accountable for the Request to Cash activities for a client or a set of clients. This includes solution design in pre-sales, service creation during contract setup, and organic growth management**.Key Responsibiliti**esOn small enterprise accounts, the Client Contract Manager can take the role of the post-sales leader and own the overall client governance and profitability.A key objective is to optimize the efficiency of request to cash activities through continuous improvement and the use of standard company processes and functions, while meeting contractual obligation**s.About****youKnowledge and Abili**tiesComprehensive knowledge of OBS products, processes & tools and the associated organizationsSolid organizational proficiency, effective coordination, communication, presentation, synthesis, and reporting skillsClient-focused with good interpersonal & negotiation skillsTeambuilder, experienced in working with different cultures and virtual matrix teamsAbility to innovate and find improved ways of doing thingsExperience with process development and optimizationGood industrialization spiritGood understanding of the telecoms and IT industriesIntegrating project work with Knowledge Management concepts and principlesGood leadership skills and ability to work effectively in demanding situationsGood business and financial acumenProficient in written and spoken EnglishSound knowledge of the MS Office s**uiteEducation, Qualifications, and Certifica**tionsDegree in business, science, or relevant area, or equivalent relevant experience with a demonstrable commitment to self-developmentAgile Synergy Practitioner CertificationITIL Foundation CertificationOptional: CMM/CMMI, PMP, PgMP, Prince2, MSP, Six Sigma certifica**tionsExpe**rienceMinimum of 5 years of client-facing experience in the telecom or IT industryExperience in building client relationships at a strategiclevelExperience managing geographically distributedteamsProficiency in developing, documenting, and optimizing processesExperience working in an international envir**onmentAdditional info**rmationGlobal opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over t- he worldFlexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of- working)Professional development: training programs and upskilling/re-skilling oppor- tunitiesCareer growth: Internal growth and mobility opportunities withi- n OrangeCaring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connec- t eventsReward programs: Employee Referral Program, Change Maker Awards