At Bridgestone Mobility Solutions we’re looking for an enthusiastic, highly motivated and results oriented Intern Administration Specialist in Leipzig to support our Admin team dedicated to our Central (DACH/ Nordics) customer base. What will your role be? You will be Reporting directly into the Administration Team Lead/Mentor in the following activities: Customer facing activities, such as: • Handle administration related to services, from customer signature up to contract activation, • Coordinate after sales activities for existing customer database, e.g. data care/hygiene, contract changes, • Company Card handling (insert company cards to our system and prepare them for shipment; follow up on return request at the office) • NRD - handle the non returned devices requests: create return labels and follow up replies, • Handling (minor) complaints from start to resolution, • Assist the Accounts Receivable department in solving invoice or payment queries, • Point of contact for other departments for contract-related queries, • Invoicing: administrative, monthly tasks fulfilling customer and legal requirements Process- related activities, such as: • Creating process-related documentation (process flows descriptions). • Identifying and implementing potential process improvements. What will it do for you? • The opportunity to build your professional portfolio in a global technology company. • You'll gain a holistic view of how an international business operates. • You'll benefit from working within a core strategic department and learning from individuals at various levels and with a variety of expertise. • Receive regular feedback on your work, with insights from an experienced team. Who is this for? You’re the right fit for this internship whether you: • Good communication skills: English 2nd language (ideally German). • Mandatory to be able to make a 6-month agreement with the university. • Experience with process documentation (eg. flow charts process description) process improvement. • Strong interest in working in a B2B environment • Ideally, some experience in a customer-facing position. • You are solution-oriented and accurate person with a positive attitude. • Enjoy working in a team in an international and dynamic environment. • Good computer and administration/organization skills. • Understanding technical issues is an asset. Who are we? We are Bridgestone Mobility Solutions, and we are on a mission to move the world towards a sustainable future using data-driven mobility. The high-value products and services we develop for fleets, original equipment manufacturers and governments make travel smoother, reduce congestion, increase accessibility, improve vehicle and road safety and cut carbon emissions. Bridgestone Mobility Solutions is a Business Unit of the Bridgestone Corporation, a global leader in tyres and rubber, present in Europe, the Americas, Australia and Africa. Webfleet is one of our lines of business within Bridgestone Mobility Solutions. A globally trusted fleet management solution, Webfleet analyses live data from hundreds of thousands of vehicles to help businesses boost fleet productivity, cut costs and increase safety. Webfleet is used by more than 50,000 customers worldwide, providing them with the industry’s largest support network and the widest range of dedicated applications and integration tools. For further information, please visit webfleet.com Follow us on Twitter @WebfleetNews and Instagram @bridgestonemobilitysolutions. For more information about Bridgestone in EMIA, please visit https://www.bridgestone-emea.com and Bridgestone newsroom. Want to join us? We want to meet you! Apply to say hi. Please complete the online form and attachments in English. Do note that online technical evaluation and pre-employment screening are part of the selection process. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.