Mes support engineer (m/f/d)

Ihre Aufgaben:

• Ability to facilitate delivery of Tesla’s manufacturing software systems by resolving day to day issues. 
• Understand and improve the end-to-end workflow of Factory Software applications like manufacturing execution and material flow management systems and the other integrating systems. 
• Quickly troubleshoot technical problems, document the root cause and the solution.
• Build Software Applications/Tools to address the issues that require immediate solution if a permanent fix is not possible in existing Factory Software applications
• Document troubleshooting guides to empower your teammates and systems users.
• Work directly with software developers to understand user issues and long-term directions, propose, and provide solutions for recurring problems.
• Setup automation and monitoring systems to optimize utilization of Factory Software.
• Respond to and handle business process change requests that require coordination between cross-functional teams. 
• Be nimble and react quickly to changing business conditions.

Ihre Qualifikationen:

• Bachelor’s degree or higher in an engineering field or equivalent experience and evidence of exceptional ability. 
• Knowledge of querying databases with SQL.
• Experience with Python, Go or other software development languages.
• Must be able to understand integrated systems and their dependencies.
• Excellent interpersonal skills, energetic and a self-starter.
• Ability to identify tasks which require automation and develop the tools to address them.
• Proficiency working in a high-impact, responsive, and collaborative team environment - smart but humble, with a bias for action.
• Experience in application support or similar roles.
• Understanding of queues and stream processing is nice to have.
• Work in shifts to support production 24/7 (late shift, night shifts and weekends included)
  

Ihre Vorteile:

• A highly motivated team and an open way of communication
• A very renowned company