Purpose of the roleAs a Key Account Manager (m/f/d), you will be working with the Sales Director International Markets to help manage and grow a portfolio of high value clients in the heart of Europe. You will act as the main point of contact between our company and our partners, understanding their needs and providing tailored solutions to ensure sustainable growth. In addition, you will also assist the Sales Director with seeking out, identifying and securing new business opportunities with leading retailers across central Europe.Main TasksBuilding and maintaining strong, long-term relationships with key clients, acting as the primary point of contact.Developing and implementing comprehensive account plans, including sales strategies, revenue targets, and growth objectives.Identifying and pursuing new business opportunities within existing accounts, as well as prospecting for new clients.Ensuring high levels of customer satisfaction by addressing their needs, resolving issues, and providing excellent service.Negotiating contracts and pricing to achieve mutually beneficial outcomes.Staying informed about market trends, competitor activity, and industry developments to inform sales strategies.Regularly reporting on account performance, sales progress, and market trends to senior management.Working closely with internal teams across the business to deliver optimal customer solutions.Monitoring key performance indicators (KPIs) and taking corrective actions to ensure targets are met.Developing a deep understanding of the company's products and services to effectively address client needs.Adhering to company policies, sales processes, and legal requirements.Skills and ExperienceFluency in German & English (written and spoken), further European languages are welcomeStrong communication and interpersonal skillsProven sales and account management experience, preferably within the books, arts, crafts or toys industry.Strategic thinking and planningProblem-solving and conflict-resolution skillsStrong negotiation and closing skillsProficiency in CRM systems and sales toolsAbility to work effectively with internal teams to deliver customer solutions.Customer-focused mindsetInitiative, honesty and integrityPositive can-do attitude within a fast-changing environmentA Team PlayerCurious to see, sort out and make the next step with usWhat's in it for you?A company where our values aren't just talk—they're who we are.A job that's all about creativity, fun, and making magic happen.A role in a fast-growing, privately-owned company where ideas take flight.39 hours a week—plenty of time to shine and still enjoy life.30 days of holiday to rest, recharge, and dream big.Close collaboration with our UK team, plus exciting trips for training.A mix of remote and in-office work for the best of both worlds.The chance to help build something extraordinary in our German subsidiary.How to ApplyTo apply for this role, please submit your CV along with a cover letter telling us why you think you would be a great fit for our team.We look forward to hearing from youArt der Stelle: VollzeitLeistungen:Betriebliche AltersvorsorgeEmpfehlungsprogrammFirmenwagenFlexible ArbeitszeitenKostenlose GetränkeArbeitsort: Vor Ort