HR Specialist - Accommodations Consultant with German and English (12 months), Accommodations Team
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Note: This is a 12-month contract role.
The Accommodation Consultant (AC) will work directly with employees and senior leadership to provide accommodations. The AC will serve as the primary contact for employees during the accommodation process, requiring exceptional communication, organizational skills, attention to detail, and the ability to prioritize in a fast-paced environment. Strong analytical and customer service skills are essential.
Key Responsibilities
* Perform accommodation reviews to ensure compliance and support employee requests
* Serve as a subject matter expert on accommodations and disability laws
* Coordinate the accommodation process and manage cases end-to-end
* Collaborate with stakeholders to approve or deny accommodations
* Work with leave of absence case managers
* Communicate decisions, disseminate Job Accommodation Records, and support implementation
* Educate employees and HR on complex return-to-work and accommodation processes
* Maintain high-volume case loads and accurate records
* Provide training to employees, managers, and HR
* Partner with third-party administrators, legal, payroll, and other departments
* Participate in projects within the DLS program
* Maintain reliable attendance and perform other duties as assigned
* Travel as appropriate
Basic Qualifications
* Bachelor’s Degree in Human Resources or related field
* Experience supporting employees with benefits, leave, or employee relations
* Proficiency with Windows, Word, Excel, PowerPoint
* Fluent in German (B2 CEFR) and English (B2 CEFR)
Preferred Qualifications
* Knowledge of disability laws and BEM case management
* Strong time management, organization, and communication skills
* Ability to work with all levels of the organization
* Experience providing disability-related consultation and training
* Customer-focused with excellent verbal and written communication skills
* Ability to work independently in a dynamic environment
Amazon is an equal opportunity employer. We value diversity and are committed to inclusion. For accommodations during the application process, visit this link.
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