Job Overview
The primary focus of this role is to perform repairs, replacements, and recalibrations on standard jobs without supervision.
Delivering operational responsibilities contributes significantly to team goals and objectives.
We allocate complex jobs that require expert support to ensure successful completion.
This position also involves learning and performing flat glass cutting as needed to meet customer requirements.
The role holder will be responsible for carrying out customer service activities, understanding, and responding to customer needs in a professional manner.
Additionally, the candidate will present and sell Value Added Products and Services (VAPS) to enhance customer satisfaction.
The ideal candidate must understand company policies and procedures, as well as work towards achieving branch and personal KPIs.
Responsibilities:
* Repair, replace, and recalibrate vehicles without supervision.
* Deliver operational responsibilities to contribute to team goals.
* Perform flat glass cutting as needed.
* Carry out customer service activities.
* Present and sell Value Added Products and Services (VAPS).
* Understand company policies and procedures.
* Work towards achieving branch and personal KPIs.
Requirements
To succeed in this role, you must possess excellent technical skills, including repair, replacement, and recalibration expertise.
Strong communication and interpersonal skills are essential for effective customer service and teamwork.
Additionally, you should be able to work independently with minimal supervision and make sound decisions in high-pressure situations.
Benefits
As an employee, you will enjoy a range of benefits, including competitive compensation, comprehensive training programs, and opportunities for career advancement.
Other Information
If you are a motivated individual with a passion for automotive repair and customer service, we encourage you to apply for this exciting opportunity.