Overview
Head of Global Supplier Quality Management (m/f/d) – PALFINGER North America
At PALFINGER, we have been lifting goods to a new level for over 90 years. We are a global technology and engineering company, the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the efforts of our approximately 12,350 employees, who contribute ideas and energy to our vision. We offer a dynamic working environment with opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.
Location: Bergheim, Austria
Reporting directly to the VP Quality Management of PALFINGER, this leadership role is dedicated to improving supplier quality and efficiency and serves as a key business partner to Procurement & SCM. The primary goal is to improve quality, safety, environmental standards, and delivery reliability through proactive strategies and optimized processes.
Responsibilities
* Provide leadership to the global supplier quality team, fostering collaboration, excellence, and continuous development.
* Partner with Procurement & SCM to strategically select, evaluate, and develop suppliers, aligning with PALFINGER's vision and supporting the PDP process for new products.
* Manage complaints and oversee supplier audits, certifications, and compliance with key standards (e.g., ISO 9001, ISO 14001, ISO 45001, ISO 50001).
* Drive customer satisfaction by leading global quality initiatives and advancing supplier performance.
* Lead continuous process improvements by setting quality objectives, promoting innovation, and optimizing supply chain performance.
Your Qualifications
* Degree in Engineering, Industrial Management, or Business, with more than 10 years of experience in Supplier Quality Management, Industrial Engineering, or Manufacturing, including leadership experience managing teams of up to 40.
* Highly skilled in outsourcing strategies and supplier development, with strong expertise in negotiating commercial agreements, complaints, contracts, and Quality Assurance Agreements (QAA) with suppliers.
* Expertise in failure investigations, RCFA, and quality methodologies (FMEA, APQP, CPL) as well as tools like 8D, Ishikawa, and 5 Whys.
* Strong analytical, problem-solving, and communication skills with the ability to train, mentor, and lead cross-functional and global teams effectively.
* Fluent in English and German; additional languages are a plus; willing to travel up to 50%.
What we offer
* Life balance through flexible working hours and freedom to organize your work
* Performance-related compensation
* Career and personal development opportunities in an international company
* Voluntary social benefits through our health management program PALfit
* Job ticket
Salary
Minimum yearly gross salary according to Austrian metal industry collective agreement is EUR 73,149.86 based on full-time employment. According to experience and qualification, we offer a market-conform overpayment.
How to apply
Are you interested in the position and have questions? Please contact us. Quick application: Apply with registration. Kiril Draganov, Talent Acquisition Specialist EMEA, email jobs@palfinger.com
Job details
Location: Bergheim, PALFINGER AG, Lamprechtshausener Bundesstr. 8, 5101 Bergheim, Austria
Seniority level: Executive
Employment type: Contract
Job function: Quality Assurance
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