Be open to WIR With approximately 17,900 cooperative members and over 9,100 apartments in southeastern Lower Saxony and neighboring Saxony-Anhalt, we are the largest cooperative housing company in Lower Saxony. 110 team players who rent, manage, bill, and market properties are now looking for a IT Service and Support Employee (m/f/d) Your Responsibilities Providing first- and second-level support and handling inquiries and IT tickets Setup, configuration, administration, and support of IT workstations, end devices, and hardware and software in a Microsoft Windows and Apple iOS environment Assisting and supporting employees with technical issues and conducting training on new or modified systems User, role, and permission management in central IT systems Management, procurement, and inventory of IT hardware, software, and accessories, including organization of warehousing Conducting evaluations, variant comparisons, and cost-benefit analyses in the context of IT procurement and system changes Coordination and management of external IT service providers and service partners Contributing to ensuring stable, high-performance, and secure IT operations, including error, performance, and security management Supporting the administration and maintenance of network, server, and telecommunications environments Participation in IT projects, particularly in the planning, implementation, documentation, and rollout of new systems and applications Maintenance of IT documentation and the knowledge database Support in planning, monitoring, and tracking the IT budget Handling general administrative and organizational tasks within IT Your Profile Successfully completed training in the IT field, e.g., as an IT specialist for system integration, IT systems electronics technician, and/or a degree in computer science or a comparable field; alternatively, relevant long-term professional experience Professional experience in IT support, help desk, or IT systems administration Strong knowledge of Microsoft Windows environments and working with mobile devices Knowledge in the areas of networking, user and access management, and IT security Ideally, experience in Microsoft Active Directory, 365, Admin Center, Exchange Online, and/or Intune Strong service orientation and a passion for working with users A structured, independent, and solution-oriented approach to work High level of reliability, willingness to learn, and sense of responsibility Your benefits Exciting tasks in a great team Competitive pay based on the collective bargaining agreement for the housing and real estate industry Contribution to the company pension plan Various opportunities for continuing education Company health management Flexible working hours without core hours Contribution toward a Jobticket Jobbike Would you like to apply? Then please send us your detailed application materials via email. Your contact person: Swantje Kühn Position: Division Manager Department: Human Resources Phone: 0531 / 59 03 - 323 Email: bewerbung@wiederaufbau.de Baugenossenschaft Wiederaufbau eG Güldenstraße 25 | 38100 Braunschweig www.wiederaufbau.de