Your assignment:
1. You are responsible for the execution of processes related to the customer's quality (APQP, safe introduction, change notification and incident resolution) and the customer's quality programs.
2. You will track root causes of issues and coordinate containment, corrective, preventive actions and review quality trends.
3. Assist in the resolution of customer incidents, including the preparation and creation of 8D reports according to customer requirements in terms of format, content and timing.
4. Define and manage priorities within customer related tasks to ensure customer satisfaction.
5. You will build customer relationships (regular calls, online meetings, internal/external customer visits,...) and be the central point of contact for our customers for quality related issues and requests.
6. You initiate and manage escalations to protect customers from quality deviations.
Your Profile:
7. You have a Bachelor's or Master's degree in electrical engineering, physics, engineering or a comparable qualification.
8. You have 3-5 years of professional experience in the field of electrical and/or quality engineering, ideally in semiconductor manufacturing.
9. You have solid knowledge of automotive quality, quality tools and quality systems (IATF 16949 and VDA 6.3).
10. Ideally you have knowledge of statistical methodology (Weibull, etc...) and an understanding of magnetic sensors and microcontrollers.
11. You are characterized by an analytical and structured way of working and are solution-oriented.
12. You have excellent written and verbal communication skills.
13. Very good German and English round off your profile.
Our Benefits:
14. Salary according to collective agreement (Summer holiday and Christmas bonus, as well as other special payments)
15. 35-hour week according to collective agreement
16. Flexible working hours with unlimited flexitime days and home office
17. Sports offers; such as Hansefit, job bicycle
18. Company pension scheme
19. Individual training, development and advanced training offers
20. In-house health management
21. Corporate Benefits
22. Team events and company celebrations
23. Discounts in the company canteen
24. Free parking spaces with EV charging station, subsidization of public transport tickets
25. Relocation management
Dependant on position and length of service.