Your responsibilities
Do you have a steady hand, sharp troubleshooting skills, and a passion for keeping advanced hardware running smoothly? Then you're exactly the right fit for our team.
* Perform triage of returned devices by reproducing and analyzing reported issues, executing necessary repairs, and ensuring product reliability through final functional tests.
* Document all repair activities in detailed reports and support Export & Logistics with invoicing related to repairs.
* Coordinate and oversee outsourced repairs, including communication with external suppliers, progress tracking, and quality control of completed work.
* Collaborate closely with R&D, Production, and Support teams to identify root causes of issues, propose improvements, and maintain up-to-date technical documentation for internal teams and external partners.
* Provide repair-related insights to colleagues to facilitate effective communication with end-users and distributors, ensuring transparency and high customer satisfaction.
Your profile
* Solid knowledge in electrotechnics and measurement technology, combined with strong skills in systematic troubleshooting and documentation.
* Proven manual skills, particularly experience in hand soldering of surface-mounted devices (SMD).
* Strong communication skills in German and English, both written and spoken.
* Reliable, accurate, and conscientious way of working.
* Ability to work independently as well as collaboratively within a team.
* High willingness to learn and readiness for continuous professional development.
Why us?
Compensation & Security
* Fair and competitive salary
* Secure workplace in a future-oriented industry
Flexibility & Work-Life Balance
* Flexible working hours
* Part-time from 32 hours/week or classic full-time option
Development & Team Spirit
* Personal and professional development tailored to your needs
* Open communication and a genuine team atmosphere
* Buddy program to support your successful onboarding
Extras
* Regular team events
* EGYM Wellpass: access to gyms, wellness, and sports activities
* Company bike leasing
* Modern and ergonomic workspaces for healthy working