Senior IT Operations Technician (f/m/d)04.12.2025 Techtronic Industries ELC GmbH Altshausen
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Senior IT Operations Technician (f/m/d)
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Altshausen
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Senior IT Operations Technician (f/m/d)
Altshausen
Aktualität: 04.12.2025
Anzeigeninhalt:
04.12.2025, Techtronic Industries ELC GmbH
Altshausen
Senior IT Operations Technician (f/m/d)
Über uns:
Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare and cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI's powerful brand portfolio includes MILWAUKEE®, RYOBI®, AEG®-recognized worldwide for their deep heritage and innovative product platforms of superior quality. The company maintains a global manufacturing and product development footprint, with record worldwide sales of approximately US$14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.
Aufgaben:
* In this role, you will have the opportunity to lead continuous improvements, ensure the reliability and efficiency of our IT infrastructure, drive a variety of on-site IT projects, and act as the key technical bridge between local business teams and central IT.
* Deliver hands-on on-site L2 support, resolving complex issues to maintain efficient operations
* Monitor help desk trends, identify recurring challenges, and drive improvements across IT services
* Facilitate onboarding and training for new IT team members (f/m/d)
* Create and share clear training materials and documentation for the central IT L1 Support team
* Act as the primary interface between the manufacturing site and central IT, ensuring seamless on-site project execution
* Provide local insights to guide practical and effective IT solutions
Qualifikationen:
* Extensive professional experience as an IT technician (f/m/d), system administrator (f/m/d), or in a similar role, with a strong focus on L2 support within a manufacturing environment
* Solid practical knowledge of Microsoft Windows environments (clients and servers), Active Directory, and Microsoft 365 services
* Basic networking knowledge, including TCP/IP and LAN/WAN troubleshooting
* Good knowledge of ITIL principles and best practices for incident management, problem management, and change management
* Experience in first-line SAP support is considered an advantage
* Proven project management skills
* Knowledge of Operational Technology (OT) is an advantag
Wir bieten:
* An interesting position with an attractive company - recognized as a «top employer» by kununu
* Company pension scheme
* Free parking spaces directly next to the office and good public transport connections
* Fresh fruit, water and hot beverages for free
* Company fitness via «EGYM Wellpass« and bike leasing via «JobRad«
* EAP (mental support for employees)
* Learning platforms such as «GoodHabitz« and «Learn TTI« for your professional development
* Special employee benefits via «Family & Friends« and additional corporate benefits
Berufsfeld
Bundesland
Standorte
©