When our values align, there's no limit to what we can achieve.
About the Role
We are seeking a motivated and detail-oriented Study Recruiter to join our Early Phase Clinical Unit (EPCU) in Berlin. In this vital role, you will be responsible for the acquisition and enrollment of subjects/patients for Phase I and IIa clinical research studies, ensuring all recruitment activities are conducted in compliance with sponsor protocols, Good Clinical Practices (GCPs), and Standard Operating Procedures (SOPs).
This position requires office presence at least 2 days per week to facilitate collaboration with clinical and administrative teams.
Key Responsibilities
Recruitment & Enrollment Management
1. Acquire detailed knowledge of study designs, inclusion/exclusion criteria, and organizational processes for all current EPCU studies
2. Extract and select volunteers using medical databases and compile preliminary subject lists according to protocol requirements
3. Coordinate and schedule study-specific information sessions, screenings, and study appointments
4. Inform subjects throughout all phases of study participation regarding timelines, accommodation, and expense allowances
5. Monitor enrollment progress and implement strategies to maximize recruitment potential and minimize waste
Protocol & Documentation Review
6. Review study protocols, timelines, and Volunteer Information documents for contradictions and inconsistencies
7. Provide feasibility feedback to all departments regarding new and upcoming studies
8. Maintain accurate, up-to-date records in the computer-based volunteer pool
Coordination & Communication
9. Act as a liaison between subjects and medical/administrative staff
10. Coordinate with recruitment team members on status updates and recruitment strategies
11. Participate in team project meetings including study kick-offs, preparation sessions, and internal training
Quality & Compliance
12. Support SOPs, GCPs, and work processes to ensure efficient and compliant clinical operations
13. Attend pre- and post-study audits with sponsors and regulatory staff
14. Maintain confidentiality and handle sensitive information with discretion
Skills and Experienced required for the role
15. School-leaving certificate of secondary modern school or A-level
16. Minimum 1 year experience in: office administration, database administration, telesales or customer service or similar relevant experience
17. Medical or commercial background preferred
18. Familiarity with clinical research processes highly desirable
19. Self-motivated, flexible, and adaptable with ability to work with minimal supervision
20. Excellent organizational skills and ability to manage multiple tasks simultaneously, effective time management with keen attention to detail
21. Outstanding interpersonal and communication skills (verbal and written)
22. Excellent telephone etiquette and customer service orientation
23. Patient and tolerant with ability to cope under pressure
24. Ability to prioritize workload and handle varied tasks with enthusiasm
25. Fluent in German and good understanding of English (written and spoken)