Customer Service Representative Job Summary
We are seeking a highly organized and proactive individual to manage our customer order process.
* Manage orders from placement to delivery, ensuring timely completion and addressing any challenges that arise.
* Contribute to enhancing the efficiency of our delivery process.
The ideal candidate will have a strong foundation in business education, fluency in German, good English skills, and initial experience with ERP systems like Oracle and CRM systems like Salesforce.com.
This role requires excellent problem-solving and communication skills, as well as the ability to work collaboratively in a team environment.
Benefits:
* Comprehensive benefit programs that add value to employees' lives.
* Healthcare program and paid time off.
About the Role:
* Participate in daily team meetings to share updates and collaborate on improving performance and customer satisfaction.
Requirements:
* Strong foundation in kaufmännische Berufsausbildung.
* Fluency in German.
* Good English skills.
* Initial experience with ERP systems like Oracle and CRM systems like Salesforce.com.
What We Offer:
* A collaborative environment that values problem-solving and communication skills.
* Opportunities for growth and development.