Senior Director (m/f/d) Application and Technical Support Requisition ID: 45673 Job Location(s): Offenbach Am Main, DELyon, FRHamburg, DEMestre, ITTorino, IT Employment Type: Full Time Segment: Danfoss Climate Solutions Segment Job Function: Sales Work Location Type: Remote The Impact You'll Make For our segment Climate Solutions Shared Sales Organization in Europe, we are looking for a Leader (m/f/d) for our Application and Technical Support team (ATS) as Senior Director (m/f/d). This position can be located either in Germany, France, or Italy and work from one of our offices or from home-office in these countries. At Danfoss Climate Solutions, we engineer energy-efficient heating and cooling solutions to help the world get more out of less. Our innovative technologies enable a decarbonized, digital, and more sustainable tomorrowu2014across industrial applications, buildings, infrastructure, and the entire food and cold chain. With our broad portfolio of products and solutions, we help reduce global emissions and mitigate climate change. What Youu2019ll Be Doing Lead the pan-European Application and Technical Support (ATS) team with 50 FTEs, ensuring superior customer application and product support aligned with sales growth initiatives. Continuously improve organizational processes to increase efficiency and leverage synergies across product lines. Define and maintain clear roles and responsibilities, aligned with stakeholders across a complex, multichannel, and multi-vertical environment across Europe. Develop and maintain strong, cross-product value propositions for customers, while collaborating with global teams to share best practices and ensure knowledge transfer. Build a high-performing team by developing competencies within the ATS and sales teams and fostering a growth mindset. Drive change management initiatives and strengthen the branding of the ATS organization. What We're Looking For Multi-year professional experience, with proven leadership in customer-centric organizations, with high technical affinity, and track record of leveraging new/ emerging technologies. Strong leadership qualities, a track record in leading leaders and the ability to see the u201cbig pictureu201d while focusing on strategic priorities. Genuine customer empathy. Champion solutions that not only meet business goals but are deeply aligned with user needs to turn technology into meaningful experiences. Proven track record in stakeholder management and influential communication in a cross-functional environment.Experience working with international, multicultural teams. Fluency in English required; additional European languages are a plus. Bacheloru2019s degree in Engineering, Business; Management, or Marketing Masteru2019s degree is an advantage. Frequent business travel throughout Europe (up to 25%) What You'll Get from Us A pivotal leadership role with the opportunity to shape and elevate Technical Support delivery across Europe. The chance to make a tangible business impact by aligning ATS with sales growth initiatives. Work in an international, collaborative environment with exposure to global teams and best practices. Lead a high-skilled, customer-focused team and contribute directly to business growth and customer satisfaction. Continuous opportunities for personal and professional development in line with Danfoss values Additionally, 1. We promote from within and support your learning with mentoring, training, and access to global opportunities. 2. Youu2019ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us. 3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. 4. Youu2019ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but theyu2019re worth asking aboutu2014we think theyu2019re pretty great. Ready to Make a Difference? If this role excites you, weu2019d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.