About TELUS Digital TELUS Digital focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With over 50,000 team members and supporting 50 languages in twenty (20) Countries across North and Central America, Europe and Asia, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services, fintech, gaming, travel & hospitality and healthcare industries. TELUS holds a 65% interest in TELUS Digital with Baring Private Equity Asia holding the remaining 35%. Learn more at: telusdigital.com. TELUS Digital are currently looking for an experienced HR Administrator to join our existing on site team in Essen Overview of tasks: Handle the full spectrum of administrative and backend tasks associated with the human resources function Deal with team member requests and queries both in person and through the company’s ticketing system Support compliance with German workplace regulations and labor laws Facilitate and coordinate the Betriebliches Eingliederungsmanagement (BEM) process, supporting the reintegration of employees after long-term illness or absence Maintain and update employee records and HR documents Maintain confidentiality of sensitive personnel information Process HR paperwork and ensure compliance with HR policies and regulations Support the onboarding and offboarding processes for employees Partner with cross-functional teams internally to coordinate administrative HR activities Identify potential risks or issues with HR processes and proactively communicate with stakeholders Translate business requirements into HR administrative plans Present reports on HR administrative tasks to stakeholders, highlighting any issues and solutions Implement and manage changes in HR administrative processes to meet organizational needs Participate in HR lead projects and initiatives as required We are looking for: Prior Professional work experience in the field of Human Resources Knowledge of German labor law (Arbeitsrecht) and of Betriebliches Eingliederungsmanagement (BEM) process administration is desirable Familiarity with GDPR compliance requirements HR Certification (e.g., PHR, SHRM-CP) Ability to function productively and proactively in a fast-moving environment is essential Ability to deal effectively with ambiguity while ensuring challenging delivery timelines are met Excellent written and spoken German and English skills - C1 is needed Experience with HRIS systems is desirable Proficiency with Google Workplace applications Goal-oriented, structured, and sustainable way of working Careful listener with keen perception to detail is essential We will need these documents: Proof of C1 German / English Certificate (IELTS, TOEFL, SHL, Cambridge). If you don’t have the certificate, you will need to go through an online test called SHL. This will be sent to your personal email