Munich
Performance Marketing & Customer Analytics
SENIOR
(Senior) Analyst Customer Analytics (f/m/d)
To support our Analytics & Insights team we are searching for a (Senior) Analyst Customer Analytics (f/m/d) to be based in our Munich office.
WHAT YOU WILL DO
* Be the go-to expert for customer analytics and customer behavior models
* Create accessible, relevant, and actionable reports and dashboards, using multiple sources of data
* Guide decision-making by providing strategic, action-orientated customer insights, highlighting potential business opportunities and risks
* Take a leading role in the analytics team, championing best practices in advanced analytics, challenging the status quo, and advocating the use of data in decision-making across business stakeholders
* Develop collaborative relationships with your business stakeholders and a deep understanding of their business areas, enabling you to develop hypotheses and make relevant, credible recommendations based on data-driven customer insights
* Be a stakeholder to the data platform team, working collaboratively to develop a platform suitable for your analytical needs
WHO YOU ARE
* 5+ years in customer analytics or data science in digital/e-commerce, with proven impact through data analysis and behavioral modeling
* Advanced SQL skills (data blending, query optimization, stored procedures, ETL); experience with Databricks and big-data environments a plus
* Strong expertise in predictive modeling (Python/R); Tableau/PowerBI experience beneficial
* Highly analytical, customer-focused mindset with passion for problem-solving and continuous learning
* Excellent communication and presentation skills, able to translate complex insights for stakeholders up to C-level
* Degree in a quantitative field (Computer Science, Mathematics, Statistics, Data Science, Physics) or equivalent industry experience
WHAT WE OFFER
* Up to 32 days of holiday, depending on the length of service, starting with 28 days
* Mobile office with up to 20% of your total contracted hours (job and position permitting)
* 10 days/year of mobile office abroad in EU-countries (job and position permitting)
* Language & e-learning courses
* Staff discount of up to 30%
* Company pension scheme
* Discounted membership for selected sports platforms & gyms
* Discounted travel card
* Access to LinkedIn Learning
* Individual support on mental health & well-being (e.g. compatibility work and family life)
* Social Day
* Employee Share Purchase Plan
WHO WE ARE
Mytheresa is one of the leading global digital luxury shopping platforms. Our unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as high quality service operations.
Since January 2021 we are a listed company on the New York Stock Exchange. More than 1,900 employees from over 100 countries work passionately to provide the best shopping experience.
Creating a strong as well as a diverse and inclusive team is essential for Mytheresa. For us your expertise and motivation matter more than your individual walk of life. Mytheresa ensures a fast and equal hiring process.