Volz Servos is a fast growing company for highly innovative electromechanical actuators. In the rapidly expanding industry of UAVs, OPVs, Drones and Urban/Advanced Air Mobility, we are a global market leader with our trusted products.
As an SME, we place great value on a family atmosphere, collegial interaction and a great deal of freedom for personal development offering flexibility in the independent organization of work.
We are convinced that a large part of future-proof mobility and cargo will take place in the air - and that, in order to fulfill these great visions, we need people who want to work with us to create the right conditions.
For our development team we are seeking a
Application Engineer Aftermarket (m/f/d) – Customer Support
With us, you can expect self-determined work in a family-atmosphere and a dynamic environment.
Duties and Responsibilities:
* Provide technical support and consultation to our international customers
* Analyze and resolve customer inquiries regarding flight control and actuation systems, particularly in UAV applications
* Support the integration to our customers' application
* Perform troubleshooting and provide technical assistance for repairs and system upgrades
* Work closely with R&D, Quality Assurance, and Sales to drive product improvements
* Prepare technical documentation, reports, and recommendations
Qualifications:
* Initial practical experience with flight control systems or UAV control systems is a strong plus
* Solid technical understanding of servo/actuation systems
* Strong analytical skills and a solution-oriented mindset
* Excellent communication skills and enthusiasm for direct customer interaction
* Proficiency in both German and English, spoken and written
* Willingness to travel domestically and internationally
What you can expect:
* An exciting and varied field of activity
* Flexibility in the independent organization of work and the special character of a small medium-sized company with start-up atmosphere
* Flexible working hours with fixed core hours
* 4 Day workweek possible
* An open-ended employment contract with opportunities for further training
* Free beverages and coffee
* Subsidized lunch
* Job bike possible
* Modern ergonomic offices
* Fitness Gym on site
* Company events
* Corporate Benefits program