2026 - Presales Customer Intelligence Intern, Heidelberg/Frankfurt
Job Locations DE-Heidelberg | DE-Frankfurt Requisition ID 20067631 Job Category Pre-Sales / Customer Advisory Travel Requirements None Program | CI Solutions Western EuropePresales Customer Intelligence InternHeidelberg/Frankfurt-HybridSASNice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling internship coupled with flexibility and a world-class employee experience, you’ll find it here.What you’ll do Looking for *that* internship? The game-changing one that’ll help you learn, grow, and chart your path forward? You’ll find it at SAS. Our interns aren’t coffee runners – they do real, meaningful work. Our AP EMEA program is focused on development, culture, and community. We’ll help you grow professionally, find (or further) your passion, and make memorable connections that last beyond the program!About the JobOur customer advisory team is responsible for helping our customers achieving value out of their customer interactions. We do that by understanding the context of their marketing actions and how could they achieve their goals with our marketing solutions. As an intern, you might:
1. Support sales teams by learning about SAS marketing products and how they are used to address customer needs.
2. Collaborate with Account Executives and customer advisors to understand customer requirements and help set the right expectations.
3. Assist in preparing and delivering standard or customized presentations that highlight software functionality and business value.
4. Support technical discovery sessions by helping document customer technical and business requirements.
5. Learn about technical architectures and assist in responding to basic infrastructure-related questions.
6. Help build and maintain positive relationships with clients and internal stakeholders.
7. Stay curious about industry and technology trends and share insights with the team.
8. Support partner-related activities and partnered sales opportunities when needed.
Required Qualifications
9. Degree Type: Bachelor’s, Master’s
10. Targeted majors: Marketing, Business Management, any STEM faculties.
11. Strong communication skills in German and English – both written and verbal.
12. Interest or foundational knowledge in Digital Marketing (e.g. marketing campaigns, marketing automation, marketing platforms).
13. Basic understanding or strong interest in Marketing Analytics.
14. Strong communication and collaboration skills.
15. Willingness to take ownership of tasks and learn in a fast-paced environment.
16. Any programming or technical skills (e.g. Python, SQL, scripting) are a plus but not required.
17. Ability to understand technical concepts and translate them into business value.
18. A proactive, curious mindset and the ability to work both independently and as part of a team.
19. You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.
20. You’re interested in the future of Marketing, customer experiences and AI and embrace technology.
Location
21. Hybrid Role: Expected to be onsite at SAS Heidelberg or Frankfurt office 2-3 days a week.
CareerStart Program dates: April 13th – October 13thPerks of the job
22. Work with (and learn from) the best. As a SAS intern, you’ll get face time with our top executives!
23. Free SAS programming training and certification.
24. Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you stay healthy and productive. This includes an on-site and remote Work/Life Center staffed by master’s level Social Workers and an Employee Assistance Program.
25. We work hard, but we like to play hard, too. Enjoy hackathons, social events and other opportunities to connect + engage.
Diverse and inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.