Job Description
About K18
At K18, we’re about hair freedom for all—engineered with biotech. We are on a mission to liberate expression, making the impossible possible with the right technology. Our goal is to build a community of forward thinkers, risk-takers, and rabble-rousers to bring fearless innovation forward and push boundaries.
Position Overview
K18 is seeking a detail-oriented and proactive Amazon Marketplace Coordinator to support the day-to-day operations of our growing 3P Amazon business across the U.S., Canada, UK, and EU.
This role will focus on executional tasks related to listing management, reporting, inventory coordination, and cross-functional support. The ideal candidate is organized, collaborative, and eager to grow within a fast-paced eCommerce environment.
Key Responsibilities
* Marketplace Operations Support: Assist in managing daily operations of Amazon Seller Central across US, CA, UK, and EU marketplaces.
* Support listing creation and updates, including NIS forms, PDP content changes, and product uploads.
* Upload inbound order tracking information and documentation to Seller Central.
* Monitor inventory levels and support coordination with supply chain and warehouse teams to help prevent stockouts or overstock.
* Process and submit Amazon US and CA inbound orders and collaborate with internal teams to ensure smooth receiving.
* Reporting & Analysis: Support the preparation of weekly, monthly, and quarterly performance reports.
* Track key KPIs including sales, conversion, and buy box win rate.
* Surface actionable insights to the Senior Manager for ongoing optimization.
* Agency & Cross-Functional Collaboration: Act as the daily point of contact with the external Amazon agency on executional tasks.
* Support project management and follow-ups on ad hoc agency requests.
* Collaborate with the marketing, finance, and supply chain teams to align on content uploads, promotional plans, and inventory movements.
* Content & Affiliate Program Coordination: Assist in auditing Amazon Storefront and A+ Content pages for completeness, accuracy, and consistency with brand guidelines.
* Upload updated assets and product detail content to Seller Central as needed.
Qualifications
* Bachelor’s degree or equivalent experience in Marketing, Business, or a related field.
* 1–2 years of experience in eCommerce, retail, or Amazon Seller Central preferred.
* Basic understanding of Amazon operations and account structures.
* Strong organizational skills and attention to detail.
* Proficiency in Excel; familiarity with reporting tools like Tableau is a plus.
* Excellent written and verbal communication skills.
* Ability to multitask, manage deadlines, and thrive in a remote, fast-moving environment.
Salary Range
$33.65 / hour – $38.46 / hour (in USD)
This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as experience, knowledge, and skills, as well as the job location.
EEO Statement
K18 is proud to be an equal opportunity employer and is committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.
Privacy
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