IT Support Specialist
6 month contract (+ extensions)
Frankfurt, Germany
I am working with a global law firm who are looking for an IT specialist to join them on a 6 month contract. The company are looking for a freelance contractor who can work with the team onsite in Frankfurt, 5 days per week.
You will provide second-level IT support, requiring you to have technical knowledge across a variety of technologies, good problem solving skills, customer service, and support skills. If you are available to start a role in May, please read the below:
* Experience in a similar role, working in IT Support
* ITIL Foundation certification or practical experience of ITIL
* MOUS certification or similar technical certification
* Desk side troubleshooting experience
* Application support:
Microsoft Office
* Exposure with database applications
* Understanding of Network Directory Services, Microsoft ADS, LDAP, TCP/IP, DHCP, DNS
* Knowledge of WebEx, AV support / Cisco AV