Job Profile
We deliver cutting-edge solutions in IoT, 5G and Artificial Intelligence. Our expertise is essential for a digital transformation.
As the leader of automated test systems in the semiconductor industry, we support businesses to realize their ambitions.
* Collaborate with the business partner portal team to manage user registration, compliance checks and onboarding processes.
* Responsible for support KPIs for response and resolution times for all applications in the portfolio.
* Quality assurance and signoff for new changes, features and updates in the application portfolio.
* Develop operational dashboards and reports for key performance indicators and business requirements.
Requirements:
* University degree in Computer Science or equivalent field.
* Experience in IT operations, handling customer queries and situations.
* Ability to manage business and customer users, set expectations and resolve issues professionally.
* Familiarity with portal technologies, Salesforce platform and reporting tools like Power BI.
* Language: Fluent English, ability to communicate in German and Japanese desirable.
Our Offer:
* Work-life balance
* Benefits package
* Professional development opportunities
* Wellness programs
* Job security
A competitive salary, bonus program and various subsidies make our offer attractive.