We are seeking a seasoned professional to spearhead customer deployments, configure solutions tailored to clinical workflows, and provide expert support.
* Lead and support new customer implementations
* Configure and customize solutions to fit clinical needs
* Train end-users including radiologists, PACS administrators, and IT staff
* Troubleshoot and resolve technical application issues
* Collaborate with internal teams (sales, engineering, product) to drive customer success
* Provide post-implementation support and consult on workflow optimization
Requirements:
* Bachelor's degree in Engineering, Computer Science, Biomedical Engineering, or related field
* 2+ years of experience in healthcare IT, applications, or imaging environment
* In-depth understanding of DICOM, PACS, HL7, and clinical imaging workflows
* Strong analytical, communication, and organizational skills
* Comfort working directly with both technical and clinical stakeholders