Job Title: E-Commerce Operations Assistant(Intern)
Department: E-Commerce
Job Overview
We seek a proactive E-Commerce Operations Assistant (Intern) to support daily platform management, fan community engagement, and data-driven content strategies. You will play a key role in optimizing sales performance and building sustainable user-generated content (UGC) ecosystems.
Key Responsibilities
1. Daily E-Commerce Operations
* Maintain and optimize self-operated stores & third-party platforms (e.g., Amazon, Otto).
* Track sales metrics, analyze performance trends, and generate actionable reports.
* Develop and refine data dashboards for operational decision-making.
1. Fan Community Management
* Execute targeted campaigns to grow follower base and enhance brand loyalty.
* Implement segmented engagement strategies for core user groups.
* Monitor community feedback and coordinate with CRM/Social Media teams.
1. UGC Content System Development
* Establish tiered user frameworks to incentivize content creation.
* Build scalable UGC resource pools through gamified interactions.
* Curate high-impact fan content for cross-platform distribution.
1. Cross-functional Collaboration
* Support marketing initiatives with data insights and operational logistics.
* Assist in A/B testing for UI/UX improvements and promotional tactics.
Qualifications
* Language: Native German & fluent English (written/spoken).
* Agile, detail-oriented, and strong multitasking abilities.
Bonus Skills:
* Experience with analytics tools (e.g., Google Analytics, Power BI).
* Basic knowledge of social media management.
* Experience in e-commerce operations will be a plus.