**Job Description**
A successful Operations Manager will be responsible for ensuring the smooth operation of our service, which includes delivering and installing large items, as well as taking away old items where needed. You will oversee a team to create, implement and drive a culture of safety and wellbeing. This includes analysing and implementing changes to keep quality and productivity at a consistently high level.
* Key Responsibilities:
* Create, oversee and drive a culture of safety and wellbeing.
* Analyse and implement changes to keep quality and productivity at a consistently high level.
* Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility.
* Work collaboratively with management-level colleagues to standardise shift practices.
* Be a role model and mentor to new managers.
**Required Skills and Qualifications:**
* A degree in a relevant field.
* Relevant experience in people management.
* Relevant experience of communicating with a wide range of stakeholders, including peers and leadership.
* Relevant experience in using data or anecdotal evidence to influence business decisions.
* Advanced proficiency in verbal and written English.
Preferred qualifications are not required to apply for this position. If you have all the basic qualifications above, we'd love to hear from you.
**Benefits:**
As an Operations Manager at our company, you will be part of a dynamic team that is changing the way customers buy and receive large goods. You will have the opportunity to grow and develop your skills, work collaboratively with other teams, and make a real difference in the lives of our customers.
**About Us:**
Our company is committed to diversity and inclusion. We believe that everyone deserves equal opportunities, regardless of their background or abilities. If you require any accommodations during the application and hiring process, please let us know.
**What We Offer:**
* Competitive salary and benefits package.
* Opportunities for growth and development.
* Collaborative and dynamic work environment.
* Diversity and inclusion initiatives.