Join the Team Behind the Game as TaylorMade Service and Sales Executive in Germany.
TaylorMade Golf is a global leader in golf innovation, trusted by elite athletes and weekend players alike. Our brand stands for cutting-edge technology, performance-driven products, and a relentless commitment to excellence. If you're passionate about golf and thrive in a fast-paced, customer-focused environment, we’d love to welcome you to #TeamTaylorMade.
We’re currently looking for a Service and Sales Executive to support our customers in Germany, working remotely in the region. Reporting to the Service and Sales Manager based in the UK, you’ll play a key role in providing office based support to our Area Sales Managers, enhancing customer relationships, and driving sales performance.
What You’ll Be Doing
* Handling inbound and outbound customer calls to resolve service issues and identify sales opportunities.
* Making proactive outbound sales calls to meet agreed individual target.
* Maximising upsell opportunities during inbound customer interactions.
* Recording and managing customer interactions using our CRM system.
* Building trust and loyalty by resolving customer issues promptly and professionally.
* Developing and maintaining strong, mutually beneficial working relationships with TaylorMade Golf Ambassadors or other key influencers within assigned territories.
* Maintaining a positive, solutions-focused attitude while juggling multiple tasks.
* Utilising effective communication skills to identify problems and achieve the best solution with internal customers in other Departments (Credit, Shipping, etc).
What We’re Looking For
* Knowledge of golf and golf equipment. PGA qualification advantageous.
* Fluency in German and English, both spoken and written.
* Proven experience in a customer service or inside sales role, ideally with upselling or warm calling.
* Excellent communication, listening, and influencing skills.
* Strong customer service focus and professional phone etiquette.
* Confident using MS Office, Outlook, and CRM systems (Oracle experience advantageous).
* Highly organised, detail-oriented, and proactive in problem-solving.
Ready to Make Your Mark? Turn your passion for golf and customer success into a rewarding role with #TeamTaylorMade. Apply today.