Would you like to contribute your CRM expertise to one of the largest transformation projects of the Witt Group and become part of our newly established Center of Excellence? If you want to offer innovative software solutions that focus on our customers and customer service, then we are looking for YOU!
Are you ready to design the perfect omnichannel solution architecture for our customer service in the Salesforce Service Cloud? Taking responsibility, implementing innovative ideas, and pioneering customer service processes are exactly your thing? Do you thrive in a dynamic, agile environment and strive to provide our customers with the best possible experience? Your openness and good communication skills set you apart, and you have a comprehensive understanding of how the fashion and retail business is represented in the standard processes of Salesforce CRM?
Then apply now as a Salesforce CRM Solution Architect (m/f/d) and strengthen our CRM team in the implementation of Salesforce, taking responsibility for the technical architecture of our CRM environment. Take the opportunity to actively shape the future of the Witt Group!
For us, it is a given that you can take advantage of mobile office and remote work in your job. We enable work with mobile devices wherever the activity allows and ensure effective teamwork, supported by modern communication tools and regular virtual meetings.
Standort
Weiden oder Karlsruhe
Berufsfeld
IT
Einstiegslevel
Professionals
Einstiegsdatum
from now
Beschäftigungsart
Vollzeit
Arbeitsmodell
GleitzeitJetzt bewerben
Your tasks
1. Strategically advise on the alignment and design of our Salesforce CRM solutions to support corporate objectives
2. Conceptualize complex Salesforce solution designs, taking into account platform features and limitations
3. Develop and design end-to-end architectures, considering best practices, scalability, and performance of the Salesforce CRM landscape
4. Analyze business processes and develop a scalable and future-proof Salesforce architecture
5. Ensure seamless integration of the Salesforce platform into the IT landscape
6. Work closely with our enterprise architects, development teams, and business stakeholders to ensure optimal implementation of solutions
Your profile
7. Over 5 years of experience in building complex application projects on the Salesforce platform as a technical consultant, developer, or architect
8. Extensive knowledge of features, limitations, and best practices, as well as experience in integrating Salesforce (e.g., REST/SOAP APIs, Mulesoft)
9. Ability to conceptualize and successfully implement complex system architectures, combined with solid knowledge in software architecture and system design
10. Good understanding of applying IT security guidelines and cloud technologies
11. Experience with technologies and tools for product development of Salesforce CRM solutions (Apex, Lightning, Visualforce) and practical experience with Salesforce DevOps processes (Salesforce DX, CI/CD pipeline)
12. Application-focused and customer-oriented work mentality, along with strong team orientation and communication skills
13. Excellent German and English language skills, both written and spoken
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