About the Role
We are seeking a skilled Field Service Engineer to join our team of specialists. As a key member of our organization, you will play a vital role in resolving technical issues related to system and process engineering.
Duties and Responsibilities:
* Provide technical input for quotations and proposals to assist with service order workflows.
* Deliver application training and provide hands-on support to customers to ensure they can use systems efficiently.
* Assist customers as a technical specialist to resolve issues related to system and process engineering.
Requirements:
* A completed degree in Mechanical Engineering or Mechatronics, or equivalent vocational qualification.
* Comparable professional experience in technical field service is also acceptable.
* Strong communication skills in English and German.
* A customer-focused, independent worker with a practical, hands-on approach.
* Comfortable using digital tools (service apps, ticketing and ERP systems) as part of daily work.
* Willingness to travel regularly and represent the company professionally in an international environment.
About Us
We collaborate with a well-established technology company based in Jena, recognized for its long-standing contribution to the semiconductor industry. The organization specializes in the development of micromechanical and optoelectronic components and plays a key role in advancing plasma processes and laser-based analytical methods used for high-precision material characterisation.
Our work bridges the gap between research and industrial application, supporting customers in improving the performance and reliability of semiconductor materials and manufacturing processes.