**Job Description**
The company is seeking a Field Service Engineer to join their growing team of specialists. The successful candidate will be responsible for troubleshooting and resolving issues in system and process engineering, minimising downtime by implementing preventative maintenance plans, managing spare part inventories, and driving upgrade projects.
The role also involves performing audits and inspections of safety-critical equipment and producing compliant documentation. Additionally, the Field Service Engineer will contribute technical input to service order handling, prepare solution-based quotes, commission systems at customer sites, and ensure they run reliably after handover.
Moreover, the successful candidate will provide ongoing operational support, run application training sessions, and serve as the primary technical contact liaising with internal teams to coordinate and deliver the best customer solution.
Required Skills and Qualifications:
* Completed vocational training in mechatronics or certification as a state-qualified technician, or equivalent practical experience in a technical field-service role.
* Ideally experienced with ultra-trace analysis and safe handling of acids/toxic liquids in small quantities.
* Beneficial: familiarity with PLCs, control electronics, sensors, automation, and robotic handling.
* Comfortable with digital tools (service apps, ticketing systems, ERP) as part of daily work.
* Fluent communication skills in German and English.
* Reliable, creative, and flexible with a customer-first mindset and a strong practical, hands-on approach.
* Comfortable spending around 50% of working time on-site with customers and presenting professionally in an international environment.