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Overall leadership responsibility for IT Operations in DACH, covering IT End User Support, IT Infrastructure & Network, IT Workplace Technology
Defining and shaping our IT Operations strategy and multi-year roadmap
Overall P&L responsibility for budget planning and control
Project portfolio management for infrastructure and technology projects across DACH, as well as participation in European and global transformation / technology projects
Defining and monitoring the department’s OKRs, KPIs, and other performance metrics
Stakeholder management, including collaboration with the IT & Data Director, DACH Board, and DACH Business Teams
Proven leadership experience (5 years +) of multiple IT departments in differe nt locations, ideally in an multinational company, with strong team development and people management skills
Solid background in managing complex IT budgets, including both CAPEX and OPEX
Demonstrated expertise in overseeing large-scale IT project portfolios, ideally in multi-country or matrix environments
Strong analytical skills with the ability to define, track, and optimize OKRs, KPIs, and performance metrics
Excellent stakeholder management abilities, with experience collaborating & influencing at senior leadership and board levels
Strategic thinker with operational execution strength and a hands-on, solution-oriented mindset
Fluent in English; German is a plus
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