***SAP IS-U Consultant (Customer Engagement/ Product Portfolio)- Contract Opportunity- Hybrid- Germany***
Our international IT Consulting client is looking for SAP IS-U Consultants as below.
* Job Title: SAP IS-U Consultant (Customer Engagement/ Product Portfolio)
* Contract: 12 Months + extension
* Engagement: Full-time
* Location: 3 days/ week on-site (Munich, Frankfurt)
* Languages: English (Fluent), German B2
* Start date: ASAP
Customer Engagement:
Key Responsibilities:
* Design, build and configure applications in SAP Utilities
* Support in the conceptualization and coordination of the implementation of solutions in billing and invoicing environment
* Development of the One Billing platform
* Development of customer engagement process in Interaction Center Agent Role, Enhanced Identification, Managing Business Partners and Contract Accounts, Managing Technical Master Data, Bill Information and Correction, Managing Budget Billing Plans, Financial Inquiries and Collections, Interaction Records, Managing Meter Readings, Fast Move-In/Out
Requirements:
* Practical knowledge of SAP S4 HANA Customer Engagement
* Practical knowledge of SAP IS-U/UC4G
* Strong knowledge about Utility sector process and requirements, sales processes for energy supply (electricity/gas)
* Experience of Utilities Sales Contract Management life cycle of an energy (commodity) contract
* Utilities Product Integration Layer (UPIL) with integration with ISU billing master will have an added advantage
Product Portfolio:
Key Responsibilities:
* Drive business workshop for requirement gathering in electricity and gas industry
* Communication with (customer service, metering & device management, billing & invoicing and finance)
* Ensuring data accuracy, consistency, and compliance with industry regulations related to utilities sector
* Support for the integration of products via UPIL interface
* Description of requirements including concept for products and tariffs
Requirements
* Experience with Meter to Cash processes, including SAP IS-U/CRM/C4C and other CX products
* Deep understanding of SAP IS-U modules (e.g., Device Management, Billing, FICA) and specific functionality in billing area for building tariffs
* Exposure to other SAP technology (e.g., SAP S/4HANA, BRF+, Fiori Apps) will be an added advantage
* Practical knowledge of SAP IS-U/UC4G- (Product Knowledge and Contract Configuration)
* Practical project experience in product development
* Broad expertise in energy industry processes e.g Sales
Let's connect for more details, please apply on the job post or send me your most updated CV on jdabaas@redglobal.com