Audio-Video Support Engineer required on-site in Munich, Germany.
Remote work is NOT possible.
The customer is a large European institution based in Munich. Position is on-site in Munich-Germany. Jobs starts as of July 2025.
Remote work is NOT possible. Job starts as of July 2025.
The customer is a large European institution based in Munich. Position is on-site in Munich-Germany.
* Technical AV support to all meeting rooms, A/V installation work
* First line support troubleshooting AV meeting rooms.
* AV support for EPO events.
* Installation of temporary AV installations (events, receptions any other occasion whether AV is required).
* Recording and editing of live (online) events, training sessions, interviews
* Support for Oral Proceedings:
* Recording of witness hearings (edit and upload to OpenText).
* Assistance in inspection sessions during online Oral Proceedings hearings (including hands on assistance with physical object being inspected)
* Assistance to interpreters during Zoom meetings.
* Coordinate maintenance of hardware with the maintenance provider.
* Pro-active maintenance (regular checks).
* iPad support during event including logistics, clean up and reconfiguration.
* Operation of Azure streaming.
* Video-directing of live and hybrid events.
* Implementation and support of Zoom meetings for large events.
* Implementation and support of MS Teams for large events.
* Implementation and support of MS Live Events based on Teams meeting.
* Implementation of Slido events, Slido moderator training and support.
* Broad knowledge of all kinds of AV equipment used in multimedia conference meeting rooms.
* IT knowledge, sufficient to successfully perform the required activities.
* Familiarity with live video production tools, good knowledge of Adobe Creative suite for editing purposes.
* Ability to track down faults up to component level, is therefore able to address malfunctions effectively to the service provider.
* Confident in participating in technical assistance such as guiding presenters in online, hybrid and live events.
* Strong knowledge of MS Teams, MSTeams live events, Zoom, Slido.
* Good interpersonal and communication skills and service oriented.
* Excellent command of the English language.
* Ability to work in an international organisation (English and communication skills are required)
* Demonstrated good interpersonal skills and the ability to work with various Service Groups
* Self-motivated and self-managed
* Good analytical abilities
* Proactive
* Team player
We offer a good salary as full-time employee (Range ca 38 - 42 k gross per year) based on experience. The job itself requires on-site presence in Munich, Germany on a daily basis.